Your opinion - it counts!

Survey systems - providing advice, help and assistance to your business is our business.

Today's hot question:
"What do I do to improve my, and my organisation's, performance?

The key to answering this question correctly is to realise the importance of the following saying:

"You succeed or fail as much through the perceptions of your performance as through the results of your achievements. "

There are two elements to this judgment.

1. Are you doing the right things?
2. Are you doing things right?

How do you know what are the right things? and how do you know if you are doing them well?

The answer is to ask the people who use or depend on your services. Don't trust to your beliefs, don't rely on other's guesswork; go and ask.

Use surveySwift - the best in online surveys!

What your customers are thinking will influence their next buying decision - but how can you keep them coming back for more?

How your employees are feeling will determine how well they work - but how can you continue to get the best from them?

There's only one way to find out - ask them
Take out the guesswork and put in the profit!

Use surveySwift to get the answers

surveySwift - the fully-featured, online survey system that keeps you ahead of the competition

Opinion surveys provide hard evidence of peoples perceptions.
And it is these perceptions that will drive their actions later.
There is only one way to find out what people are thinking - ask them!

But, how to carry out the survey?

Mail is slow, expensive, labour intensive and error prone because all the data has to be scanned or keyed manually. It is difficult to follow up on incomplete or illegible responses.

Telephone gives quick results. Contact with the respondent gives the opportunity to follow up points but it can be difficult to consolidate results. Not all people have telephones or are in when called.

Personal visits enable the interviewer to build a relationship with the respondent and to follow up points but the process is slow and expensive.

On-line gives you instant results. Conditional logic can be built into the questionnaire to make it more efficient for the respondent. Costs are low. Non-replies can be followed up automatically. The system ensures that data entry is complete. Virtually all businesses have e-mail addresses.

Most consumers have e-mail addresses or public access to the Internet. Companies, however, have been very slow to recognise the value of holding e-mail addresses for their customers. Remember to obtain and record your customers' permission to contact them by e-mail.

With surveySwift you can carry out surveys via email (if you have been recording the relevant email addresses) or from your web site. Responses are analysed as they come into our powerful data centre. Results can be viewed immediately in convenient web delivered summary form. For complex analysis we provide data download for the most popular statistical analysis packages.

Call us today for a no-obligation demonstration and see how quickly you can get real survey results!